超实用海淘攻略！2023热门海淘网站常见问题汇总
海淘小插曲活动在小伙伴们的大力支持下，圆满落幕啦！桃子筛选了部分内容进行汇总，希望对其他正在买买买路上的宝宝们，有一点帮助！也欢迎大家继续贡献海淘干货经验，比心！内容源于55海淘用户，转载请注明出处[>>>查看原活动帖](https://post.55haitao.com/show/activity/79/)。
**🟣雅顿漏发货+常见订单问题说明：**
1.雅顿有时候会出现漏发货情况，可以邮件联系雅顿售后专线cs@elizabetharden.com，不过客服回复较慢，也可以晚上蹲在线客服，直接在官网Customer Service里面点击进入，不过不排除遇到客服不处理转运订单售后为由，拒绝沟通：[查看雅顿在线客服联系攻略](https://post.55haitao.com/show/296404/)。
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2.雅顿下单以订单确认邮件为准，若没收到邮件或者官网显示订单Created创建状态，实则没下单成功，这种一般官网不会发货，建议重新下单，或者咨询雅顿在线客服具体情况。
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3.雅顿有时候会出现多扣款$0.01的情况，可以当成预授权，虽然不会退款，但后期实际扣款会在原订单基础上少0.01美金。
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4.雅顿下单无发货邮件，官网查不到订单信息这种情况，建议先找垃ji邮箱，实在没收到可以直接带上订单号联系官网在线客服问询物流单号信息。
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5.雅顿发货单号与入库单号不匹配，如果不想拍照核实，也可以联系Fedex官网客服核实物流轨迹。
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6.若担心雅顿不处理转运订单售后情况，建议下次直接Paypal付款，购物后180天内提出争议，Paypal会帮助协商退款，其他网站可效仿。
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7.出现雅顿网站无法正常访问，打开，或者支付失败情况，除了更换浏览器，清缓存，也可以尝试挂环境IP，会大大提高下单成功率。
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8.雅顿下错地址也不用太着急，联系官网客服，以及快递公司也有希望召回包裹。
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**🟣Biossance官网砍单+常见注意事项：**
1.尽量使用小众转运地址下单，太热门的转运地址砍单率极高，若下单没收到秒砍邮件，基本上是稳了；
2.官网发货较慢，一般一周左右，而且一单多个产品有可能会分开发货。
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**🟣Penhaligon潘海利根砍单经验总结：**
1.官网访问较慢，建议带上科学网络环境，并事先准备好转运地址信息；
2.加购产品会时不时自动弹窗出现，可能是网络问题，直接点击下一步付款即可；
3.信用 卡有可能砍单，建议使用Paypal支付，若出现闪退，可直接登录账号付款，后续会收到成功邮件。
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**🟣pharmacyonline中文网货损理赔经验分享：**
1.PO官网若不幸发生货损，建议先联系官网在线客服，提供货损视频和照片，一般都会处理退款，而且退款除了产品本身费用，也会退税费，或者直接以购物券的形式进行补贴。
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2.若发生部分商品缺货，虽然不能整单取消，但是可以针对缺货的商品进行退款。
**🟣Feelunique中文官网增添物流说明：**
1.Feelunique官网新增FedEx物流通道，基本上14天左右到手，解决了收货慢问题（之前2个月左右的时效）；
2.新物流被税率大幅增加，不过可以实际支付满80英镑享受税费补贴实报实销。
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**🟣雅诗兰黛官网扣款+发货后没物流经验分享：**
1.雅诗兰黛集团旗下网站基本上都是下单2小时内进行一次预授权扣款，如果因为锁卡或者其他原因没成功，一般会在24-48小时内再扣款一次，如果收到扣款失败邮件，建议先检查是否卡片被锁了，或者其他原因。
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2.黑五期间雅诗兰黛订单猛增，发货也会有所延迟，但有时候发货后也不排除没物流显示的情况，尤其是超过1-2周的还没有物流动态，这种建议先联系雅诗兰黛在线客服，问下具体情况。
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3.若买错产品需要退货退款，可自助发起退款，无需客服介入，详细攻略：
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**🟣MK官网退货对账号有影响吗？我反正是被黑了**
虽然之前也有咨询其他小伙伴，对于MK官网退货退款会不会影响账号本身，回复参差不齐，有的反馈可能会受到影响，有些小伙伴又说没太大关联，砍单黑号跟平时环境IP不稳定有一定关系，不过近期也有姐妹因为联系了MK客服补发生日码，不仅没成功，后面连基本的正常下单也没办法进行了，所以大家不到万不得已，尽量不售后，除非自己的权益确实受到了影响，比如丢件，比如货损。
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**🟣直邮网站被税，怎样快速交税的同时还不收代办费？**
相信很多被税的小伙伴，除了糟心高额的税费，还对现场交税耽误时间，网上代办又需要收代办费这个问题很是困扰，支付宝近期针对部分城市开启了免代办费服务，步骤简单还很省心，详细大家可以康康。
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**🟣Lookfantastic申请税补无果怎么办？找中文客服**
前面有小伙伴反馈联系LF英国官网客服申请税费补贴，一直沟通无果，不妨也试试联系中文站客服，直接中文反馈自己的诉求，这种一般客服都会帮助处理退税的，包括LF围脖客服同样有效。
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**🟣Selfridges发货找不到物流信息？方法来了**
有没有小伙伴遇到过Selfridges发货找不到物流信息的？比如track your order的链接经常都是错误打不开？如果有的话，可以在selfridges官方微xin公众号留言，需要提供订单号、姓名和邮箱地址查询，支持中文交流。
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以上就是本次汇总的所有内容，欢迎补充。
